Refund Policy

Refund Policy — When Can You Request a Refund?

At ShareMySub, our goal is to make subscription sharing smooth, safe, and fair for everyone. Refunds may be granted in specific, verifiable cases as outlined below:

You Can Request a Refund If:

1. Access Not Provided

You paid for a subscription, but:

• Access was not granted within 24 hours, or
• You never received valid login or invite details, or
• You were added and removed immediately without explanation.

2. Verified Technical Issues

You received access, but the service was:

• Non-functional (e.g., login fails, doesn’t work in your country), and
• Our team couldn’t resolve the issue within 48 hours.

3. Misleading Subscription Offer

The plan details did not match the listing. Examples:

• Shared access was for the wrong country or region
• You received fewer slots or screens than advertised
• The plan type was different (e.g., Standard instead of Premium)

4. Unjustified Removal

You were removed from the subscription before your access period expired, and the Owner failed to give a valid reason or replace your access.

5. Within 24-Hour Window

You changed your mind or found a problem within 24 hours, and access was not yet used.

1. You Leave Voluntarily

If you choose to leave a working subscription before your term ends — and the Owner met all obligations — you are not eligible for a refund.

2. Personal Dissatisfaction

Refunds are not granted if:

• The service works but content didn’t meet your expectations
• You subscribed just to try it
• You changed your mind after using the service
• You preferred a different version or platform

3. End-of-Cycle Issues

If:

• The subscription is already expired, or
• You raise a refund request with less than 48 hours left, a refund will not be issued — even if a problem occurred late in the term.