Privacy Policy
Last updated: 1st August, 2025
Purpose of this Policy
At ShareMySub, your privacy is fundamental to our mission. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your personal data when you use our services. We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable laws.
1. Data Controller Information
Sharemysub LLC is the controller of your personal data.
Registered Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: support@sharemysub.com
Phone: +1 (914) 520-4266
2. What Personal Data We Collect
We collect personal data when you:
- Register or update an account
- Join or host a subscription group
- Fill out forms, surveys, or contact support
- Interact with our platform features
- Opt-in to marketing or communication lists
Categories of data:
- Identification & Contact: Name, email, phone number, date of birth, profile image
- Account Data: Username, password (hashed), preferences, subscription group details
- Payment Data: Billing address, transaction info (processed by Stripe or equivalent)
- Device Data: IP address, browser info, OS type, device ID
- Usage Data: Feature interaction, log files, session timestamps, clickstream data
3. Purpose and Legal Basis for Processing
We process your data for the following purposes and lawful bases:
| Purpose | Lawful Basis (Art 6. GDPR) |
|---|---|
| To provide platform functionality | Contract (6.1b) |
| To manage your subscription groups | Contract (6.1b) |
| To send system/service notifications | Legitimate Interest (6.1f) |
| To process payments | Legal obligation & Contract (6.1b & 6.1c) |
| To provide support & respond to inquiries | Legitimate Interest (6.1f) |
| To send marketing emails | Consent (6.1a) |
| To prevent fraud or misuse | Legitimate Interest (6.1f) |
4. Use of Personal Data
Your personal data is used to:
- Operate and secure your account
- Facilitate shared access to subscription services
- Personalize your experience
- Provide customer support
- Conduct analytics and improve services
- Fulfill legal and contractual obligations
5. Sharing of Personal Data
We share personal data only when necessary:
- With payment providers (e.g., Stripe) for billing and refunds
- With service providers (e.g., hosting, email, CRM)
- With public authorities when required by law
- With auditors or legal advisors for compliance reviews
We do not sell or rent your personal data to third parties.
6. Third-Party Login Data
If you register via Google, Facebook, or other OAuth providers, we receive basic account data (e.g., name, email). By proceeding, you authorize these services to share this data with us.
7. Cookies and Tracking Technologies
We use cookies to:
- Authenticate sessions
- Remember user preferences
- Collect analytics
- Deliver targeted content (if consented)
Types of cookies:
- Necessary – site functionality
- Preferences – language, layout
- Statistics – usage metrics (e.g., via Google Analytics)
- Marketing – ads personalization (consent only)
You can manage cookie settings in your browser or via our cookie banner.
8. Data Retention
We retain data as follows:
- User account data: Until deletion or inactivity for 3 years
- Billing records: 10 years (tax/regulatory)
- Support queries: Up to 2 years
- Cookies: As per individual cookie expiration
Data may be retained longer where required by law.
9. Your Rights Under GDPR
You may exercise the following rights:
- Access – obtain a copy of your data
- Rectification – correct inaccurate data
- Erasure – delete your data (“right to be forgotten”)
- Restriction – limit how we process data
- Portability – receive data in a common format
- Objection – object to data processing (esp. marketing)
- Withdraw Consent – revoke previously given consent
Submit requests to support@sharemysub.com. We may verify your identity (e.g., via ID document).
10. Automated Processing
We do not use your data for automated decisions producing legal or similarly significant effects.
11. Security Measures
We implement technical and organizational measures:
- HTTPS and data encryption
- Access control and monitoring
- Secure data centers and backups
- PCI-DSS compliance for payment partners
12. International Transfers
Your data may be transferred outside the EEA. When doing so, we ensure adequate protection via:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
13. Children’s Privacy
Our platform is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
14. Changes to This Policy
We may update this policy. Significant changes will be communicated via email or banner. Continued use of ShareMySub constitutes acceptance.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@sharemysub.com
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Phone: +1 (914) 520-4266